Billing Terms & Conditions

1. Accepted Payment Methods

At Vivo Essentials, we provide secure and flexible payment options for a seamless shopping experience:

• Credit & Debit Cards: Visa, MasterCard, American Express
• Apple Pay & Google Pay

All payments are processed in U.S. Dollars (USD).

2. Payment Processing

• Full payment is required at the time of purchase.
• Orders are confirmed and shipped only once payment is successfully received.
• If a payment fails or is declined, the order will not be processed.

3. Pricing & Currency

• All prices are listed in USD.
• Prices may change without prior notice.
• There are no taxes and shipping fees on all orders.

4. Secure Payment Processing

• Our store uses SSL encryption and trusted payment gateways to ensure transaction security.
• We do not store or share your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are handled in accordance with our [Refund & Return Policy].
• Unauthorized chargebacks will be disputed.
• For any payment-related concerns, please contact us first at info@vivoessentials.com — we’re here to help.

6. Fraud Prevention

• Vivo Essentials reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• For high-value orders, we may request additional verification for security purposes.

7. Contact Us

Store Name: Vivo Essentials
Address: 5504 13th Ave, Unit #123, Brooklyn, NY 11219, USA
Email: info@vivoessentials.com
Phone: +1 (646) 905-0355

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.